The company has established a perfect after-sales service system, can provide customers with timely and comprehensive after-sales service, help users to correctly choose and use products and solve various equipment faults.

We solemnly make the following quality assurance commitment to the majority of users:

1. User training: provide users with free technical training and maintenance services, provide the electronic version of relevant materials of the company, and agree that users shall copy according to their own needs.

2. Agent training: our company provides free product and technical training services to agents.

3. Product commitment: from the date of delivery of the product, our company implements lifelong maintenance of the whole product hardware and software, and provides relevant technical consultation and technical support.

4. Customer complaints: for customer complaints, our customer service department will respond within 2 hours, provide solutions within 24 hours, and fill in the customer opinion registration form.Report to quality department, r&d department and other relevant departments in the first time, provide comprehensive opinions, and then feedback the processing results to customers.

5. Warranty method: within the warranty period, the products shall be maintained free of charge;After the warranty period, lifetime maintenance will be provided (only the maintenance cost will be charged).

6. Scope of warranty: force majeure caused by natural disasters, improper use and operation of users, and damage caused by other human factors are not within the warranty period.

The company has a skilled, quick after-sales service team, we will, as always, to assure users provide first-class after-sales service, quality review on a regular basis, listen to customers, continuously improve and improve product quality, strive to make every customer enjoy their expectations and should be high quality service.